Today I called about paying my Texas road toll. While on a 7 lane road in Katy, Texas, there were several signs requesting I pay a toll, but, no booths. Fortunate to see a sign with web site information I put it to memory and continued my drive.
Once I told my daughter about this she said you better contact them asap as she had never gotten the bill and once it arrived the $3 fee was well into the double digits. I called as soon as I got back to Florida, was told to wait three weeks, and call again. I did this today.
I guess my eyes were playing tricks on me as now I am being told there was no toll in that area. A delightful young female referred me to EZ Pass with another phone number. EZ Pass had no information on me but told me to call again in a few weeks.
I think I’m going to develop a personal relationship with these folks. By the end of these calls every few weeks I’ll probably get invited to their wedding or baby shower. Maybe when I get the double digit bill they’ll forgive the fee since we are friends?
It’s Kathleen and if you don’t like what I say it’s still Kathleen.