The last 2 days in Europe I have been receiving a welcome message from Verizon. It started with, “Welcome to Italy,” and continued on with, “Welcome to Switzerland.” I don’t want my cell phone company welcoming me.
IT CREEPS ME OUT.
The greeting explained I had three free days of service. Then reading between the lines I realized I would be paying for the remaining 12 days of this EU journey at $10 a day, incurring an additional $120. to my monthly bill.
It’s always about money.
I don’t recall ever asking for this service but apparently it’s one of those options included in the 25 page contract you sign. After an hour I located a Verizon chat person. The lovely Miss Anne stopped the service, and assured it was over, however, the Welcome to.. messages persist.
In tonight’s chat call I “conversed” with the lovely Miss Natalie. The service is now on demand, but the welcome messages will never stop. At least she was honest, and though I feel violated I realize Verizon’s attempts to make a buck outshines my PTSD.
What is next?
I don’t want to know.