Verizon Welcome

Photo by Henri Mathieu-Saint-Laurent on Pexels.com

The last 2 days in Europe I have been receiving a welcome message from Verizon. It started with, “Welcome to Italy,” and continued on with, “Welcome to Switzerland.” I don’t want my cell phone company welcoming me.

IT CREEPS ME OUT.

The greeting explained I had three free days of service. Then reading between the lines I realized I would be paying for the remaining 12 days of this EU journey at $10 a day, incurring an additional $120. to my monthly bill.

It’s always about money.

Photo by Karolina Grabowska on Pexels.com

I don’t recall ever asking for this service but apparently it’s one of those options included in the 25 page contract you sign. After an hour I located a Verizon chat person. The lovely Miss Anne stopped the service, and assured it was over, however, the Welcome to.. messages persist.

Photo by cheptu00e9 cormani on Pexels.com

In tonight’s chat call I “conversed” with the lovely Miss Natalie. The service is now on demand, but the welcome messages will never stop. At least she was honest, and though I feel violated I realize Verizon’s attempts to make a buck outshines my PTSD.

What is next?

I don’t want to know.


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